1. Are your products suitable for sensitive skin?
Yes, all our formulas are dermatologically tested and made with gentle, non-irritating ingredients that are safe for even the most delicate skin.
2. Are your products vegan and cruelty-free?
Absolutely. Our entire collection is 100% vegan, cruelty-free, and free from animal-derived ingredients.
3. Do your products contain fragrance?
Only naturally derived botanical essences—no synthetic fragrance is used in any of our skincare.
4. What skin types do your products work for?
Our formulas are designed to be inclusive and gentle, making them suitable for dry, oily, combination, or sensitive skin types.
1. Do you use natural ingredients?
Yes. We prioritize wild-harvested, raw botanical extracts, oils, and clays that are sustainably sourced.
2. Are your formulas free from parabens, sulfates, and silicones?
Yes, all of our products are free from these commonly irritating ingredients.
3. Are your products EWG-compliant or certified clean?
While not formally EWG-certified, all our ingredients are non-toxic and meet high internal clean standards.
1. Where do you ship?
We ship worldwide. International shipping fees apply and are calculated at checkout.
2. How long does shipping take?
Domestic orders typically arrive in 3–5 business days; international orders may take 7–14 days.
3. How do I track my order?
Once your order ships, you’ll receive an email with tracking details and updates.
4. Can I change or cancel my order?
We process orders quickly, but if you contact us within 12 hours, we’ll do our best to accommodate changes.
1. Do you offer subscriptions?
Yes! You can subscribe to any product for automatic delivery every 30, 60, or 90 days.
2. Can I change or cancel my subscription?
Absolutely. You can pause, cancel, or modify your subscription anytime through your account dashboard.
3. Will I be notified before each subscription order?
Yes, we’ll always send you a reminder email 3 days before your next subscription ships.
1. Do you have a rewards program?
Yes! Earn points with every purchase, review, and referral. Redeem points for exclusive discounts.
2. How do I join the loyalty program?
Just create an account and you’ll automatically be enrolled.
3. Do my points expire?
Points remain valid for 12 months after your last purchase.
